Forbes -
19 Sep 2013 20:16
IRS touches almost every household in the U.S. through the annual filing season process as well as the millions of letters and notices they generate to those who try to comply with the laws. Many of those notices are generated by automated systems, yet the responses to the notices require carbon-based life forms to interact. Taxpayers who are contacted by the [IRS] need to have the phones answered when they respond to the contact. This is true with "we've changed your return" letters, notices pr...
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